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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left....
...Ian Tate
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed....
...R J Marsh
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Good communication and great value. Many thanks...
...Jeremy Sanders
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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I cant speak highly enough of the service Ive received from Christine at MyTub this week. Christine went out of her way to source the part I needed and kept me informed by telephone to let me know when I would receive it.
I would highly recommend MyTub.
thank you
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...donna
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Excellent customer care and service from your front office staff.
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...John Douglas
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company....
...Keith Edwards
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend....
...Mike Walton
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well....
...Bob Cowell
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you...
...Andrew Ciepalowicz
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