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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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Great service, price and quick delivery, thank you!...
...Thomas Hills
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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Delighted with the prompt and efficient service. First class!...
...Gillian Cripps
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Thanx for your help, good price, got what I asked for and accurate delivery date....
...Gloucestershire CCC
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you...
...Sally Allan
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
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...mike buckley - TLC Property Services
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service...
...aci worldwide EMEA ltd
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