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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again....
...W J Griffiths
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS...
...LEE NORFOLK
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received without a problem and thanks for prompt service....
...Brian Behrman
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC ...
...Barry Carter
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Expensive delivery for speed
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...Mark Taylor
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou....
...neil biggadike
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Could not fault anything. Great product and delivery was the best ever....
...Phil Lawson - Lawson.Phil
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you...
...Celia Handel
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