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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ... ...Peter D Allum
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Best price on the net great communication .would use again.... ...Paul glynn
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.... ...Jonathan Wilde
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.... ...Anthony Smith
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Thank you for the very quick delivery. Very affordable price too.... ...Jane Richmond
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
... ...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company.... ...Gary Towers
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
... ...Syed Razzaq
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.... ...James Orrey
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All received and fitted. Works fine. Thanks ... ...stephen netherton
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more reviews... |
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