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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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The PEGLER 12inch COLD QT CARTRIDGE 814043 and the PEGLER 12inch HOT QT CARTRIDGE 814042 arrived safely at 08.30hrs on the date specified. Unfortunately there were no fitting instructions supplied. You might argue that the fitting of these cartridges should be self explanatory. Well.... the cold cartridge has a groove around the shank.... it also has a "red" seal at the bottom.... Now "red", to my simple mind, is normally associated with the "hot" water supply. Pegler did produce a fitting instruction leaflet.... which I rescued from the rubbish left by the installers who fitted my new bathroom some ten years ago. Had I not done so I feel that I would easily have made the mistake of fitting them the wrong way round. Simply labelling each cartridge as either hot or cold, or with the spe... ...Roger F. Marsden
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ... ...mr t j weeks
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Many thanks for your prompt and efficient service.
John.
... ...JOHN BRAITHWAITE
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Goods as ordered. Good price. good delivery time. Very satisfied.... ...Eddie Saunders - Global Services and Supplies Ltd
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.... ...Chris Herbert - Mr
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Item arrived safely in the time indicated. Good service, thank you.... ...Amanda Hawkins
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The online system was easy to use and the order came within 2 days - great service 😁... ...J M Whittam
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.... ...David Doyle
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The order arrived promptly will use again... ...Darrall Kitchen
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