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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service... ...Keith Lipscombe
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Order was delivered very quickly and efficiently.... ...Gillian Dunnet
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.... ...Fred
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
... ...Stewart Anderton
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Good service even when parts are hard to get , kept me informed thank you !... ...steve westley - westleyhire ltd
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Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found.... ...Nigel Acres
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I am very impressed with your service and will definately recommend you to my friends and my friendly ... ...Anne Aggiss
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Excellent service would recommend a
... ...Chris hughes
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Delivered as promised, good communication, thank you again.... ...Action Centres UK Ltd
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more reviews... |
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