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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Goods received in good order but not in the 2 days originally promised. 5 out of 10...
...Dacefield Services Ltd
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Thanks, Armando McCray for mytub.co.uk...
...Armando McCray
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Excellent communication, part fitted shower now up and running.
Cheers...
...Dennis McEvoy
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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excellent price, good quality and rapid delivery. Would recommend this site to everyone....
...Hugh Pidgeon - East Riding Leisure Haltemprice
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Great service. Highly recommended. Superfast despatch...
...alan downes
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Great price, very fast shipping, would definitely recommend...
...Paul Bickel
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more reviews... |
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