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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John...
...David John Burdon
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Quick efficient service and great, friendly communications, well done!...
...Adam Peters
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !...
...Annie Meadows
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perfect thanks...
...Frank Lidster - Honeywell
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Excellent service and communications. Provided Peglars items which most other merchants do not stock....
...Martin Weselby
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Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again....
...Claire Walton
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you....
...David E Wright
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