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I was very pleased that you managed to source a limited product, when you did not have stock....
...Mr Brian Humphreys
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Yes thank you received in one piece. ...
...Mrs C Gilboy - 1-2 Call Drainage
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub...
...Sahid Nan
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin...
...Patrick Joslin
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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excellent service!! like the way you kept me continuously informed all the way ...
...ANDREW JONES
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside....
...Jim Stonehouse
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Very easy to order, fast delivery and very clear information throughout....
...nationwide platforms
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Excellent service. Prompt delivery. Good vlue....
...B J Swindells
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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