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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered....
...Stuart Page
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !...
...Dennis Underwood
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery....
...Mr Timothy Hedley - T.A.Hedley Projects
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Super fast delivery. impressed with service second to none ...
...kenneth wood
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Excellent service from Christine, shame the delivery company did not care as well....
...Clive Townley
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier....
...Andrew Nangle
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Service was good, continual feedback on progress was good...
...Whitby Seafoods Ltd
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The replacement part was received on time and has fixed the problem - many thanks!...
...Mr Andrew Rogers
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Hi..
I received my order nextday,,: thank you....
...arkersel
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Very happy with the service
Goods arrived as promised ...
...Anthony Roberts - MINACK MECH MAINT
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