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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation....
...Flow Dynamics Ltd
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Good service. Arrived as ordered. ...
...Aylesbury House
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Good service. Completely satisfied....
...Peter Ellis
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
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...Malcolm Kippax
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Great service, item was a good price and delivered quickly.
Also very good communication....
...Pcb technical solutions
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly....
...N K Varma
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Great price, fast delivery, an excellent service all round. Thanks
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...John Mann
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ...
...christopher tomczak
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I had tried everywhere to obtain grill oven element for my cooker and you were the only company able to fulfill my order, couple that with exceptionally fast delivery makes you one of the best suppliers of domestic spares I have found. Will definitely be added to my list of suppliers....
...Des Vyse
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