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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part...
...Brian Sharkey
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer....
...Stuart Pryde
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Great service, very quick delivery... Good products...
...michael duller VINCI FACILITIES
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC....
...JOHN BRYAN
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
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...pete heppleston - pete heppleston
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub...
...Jan Adams
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Brilliant service would use them again.very knowledgeable. ...
...Richard Mace - The Coppice Primary School
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...
...Ian Beetison
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more reviews... |
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