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Excellent customer care and service from your front office staff.
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...John Douglas
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I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress!...
...SUE DAVIES
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you...
...Sally Allan
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended....
...Diana Vaughton
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh....
...Richard Walshe - Richards fittings
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well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful....
...Pamela Gill
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Very good communication. Delivery worked a treat. Excellent service....
...Sharon Harton
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