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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another....
...Gavin Williams
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that....
...Paul james construction
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks...
...Ron Henshall
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Excellent service. Quick and efficient. Thank you. ...
...David Allen
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!...
...J H Edwards
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Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again....
...Mrs J Morris
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you....
...David Birch
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Excellent, efficient will definite use again
Thanks...
...Stephen meakins
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very good service thank you customer satified...
...maindee nhandymans
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