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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB...
...David Buxton
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Fantastic service, next day delivery, very satisfied....
...Marian House Nursing Home
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liked the price, service and delivery. Expect to use you again....
...Max Clark
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you...
...Ivan Humpage
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When trying to source the required 3 bar relief valve with swivel nut and gauge, I found a few sites online that claimed to stock the item, but then showed the photo of a completely different version - not very reassuring. I also visited a Travis Perkins outlet as a retailer of Inta products, and although they tried very hard for 30 minutes to identify the valve, they were unable to do so. MyTub had the right photo on their site and offered the product at a reasonable price. It arrived as per schedule and, most importantly, was indeed the right valve and gauge.
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...Peter Smart
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very fast delivery and as described, would buy from then again...
...Edwin Hopwood
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service....
...Gavin KingSmith
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No problems. Excellent fast secure service...
...Daryl mercy
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Good service, fairly quick delivery - all good...
...Andrew John STANLEY
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