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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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So far excellent - going to collect coals from Plumbs just hoping can find the place!...
...Mrs A Cam
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Very good. Thank you. Will use again....
...Olga Frame
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Delivered on the day specified, the contact I received from you was second to none I was kept informed all the way through the order. The cheapest I have found anywhere for that toilet so I will be using you in the future. Thank you for an excellent service...
...Steve Hunsdon
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...
...Paul Wheeler
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Good customer support , fast delivery , Satisfied .
*****...
...Il SOLE - LOMY
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very good all round service, Thank You very much...
...The Godolphin and Latymer School
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again....
...MRS SANDRA WEBB
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Nothing bad -helpful response, competetive price and timely safe delivery...
...Paul Dyer
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Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you....
...Carla Swinand
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