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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Product arrived on day stated in order update e-mail. Thanks.... ...Graham Russell
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!... ...Duncan Alexander
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service.... ...Hazel Stock
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Excellent product Sales support and Delivery!!... ...Andrew Anderson
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Hi. I have recd my order. Thankyou... ...mike sewell
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Good service in ordering and delivery
Thanks... ...A Canning - ADC Joinery Dungiven
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.... ...Dave Higgins - University of Bath
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Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.... ...Evelyn Tait
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much.... ...Roy King - na
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more reviews... |
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