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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though....
...David Allen - ̷ Allen
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John...
...john william barber
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Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ...
...JAMES SCANLON
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ...
...Lisa Ryan
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Really please with the service I received. ...
...Southwood Mechanical Ltd
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped...
...t pm cairns
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received....
...John Hughes
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Great price and very good service, arrived exactly when advised.
Will use this site and service again....
...Philip Creighton
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Very satisfied with the service I received thanks again. A wright...
...Anthony Wright
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