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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt....
...Monty vitow
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent....
...Colin Colby
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours....
...Andrew Clack
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots....
...Mr LDJ Clark
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brilliant service - very pleased thanks...
...Linda Wells
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Happy with the service. Received the order today in first class condition....
...Martin Crockford
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company....
...Raymond Hancock
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Exactly what was required, on time and reasonably priced....
...John McDonald
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