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Simple ordering, good service, quick delivery, right parts, will use in the future.... ...Jerzy Bryzek Versato Ltd
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again... ...Peter Read
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sent photographs of parts required to support today hope they recieved them awaiting your response... ...rosita scales
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010... ...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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Service could not be bettered.
Next day delivery .
Product lookes good but not yet installed.
Website good, easy to follow.
I would recommend "My TUB" to aynone.... ...John J Harris
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Excellent service, thank you... ...Lo Presti Castrenze - LP climaservice
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.... ...Fred Gray
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
... ...Robert M Mizon
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.... ...Miss Danielle A Johnson
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more reviews... |
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