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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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Really impressed with the service and speedy dispatch of order! ...
...Gina L. Mason
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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall...
...Bob Cuthbertson www.esp.co.uk
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a good all-round service, thank you for the swift response....
...Alan Ledger Coops EMBS
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Very helpful and excellent service- many thanks
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...Martin Downes
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory...
...Cedric Ashley
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...
...Ronald Shore-Marston
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Exxcellent price and fast delivery...
...Alistair Mackenzie
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks....
...Ian Dixon
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more reviews... |
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