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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy....
...Mike Walton Property Maintenance
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...
...J SHEPHERD
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle...
...M Kemperle
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...
...Paul Kernan
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ...
...Alan Wade
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Excellent service and very good communication....
...Jette Bramby-Gunary
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reliable service...
...ACF Control Solutions
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
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...Mr Raymond Kitching
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Very pleased with service and product, thank you...
...alexandra richardson
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more reviews... |
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