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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company....
...Birchenough Construction
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you...
...Charlie Elliot
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described....
...Doreen Binnie
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Thanks for a quick and well-notified delivery . Good value item....
...Russ Gillam
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...
...Graham Currie
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My order was dealt with efficienty and I was kept in touch at all times as to the delivery date and staus of the order.
I would recommend your service to my friends.
Thank you...
...MR T R Price
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you....
...Octavian Galla
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I received what I ordered. It was what I was looking for. Thanks...
...richard easson - Findhorn Village Centre
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