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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot...
...dot swarbrick
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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Very pleased with the price. It was delivered on time....
...John Harris
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Quite surprised when plumb centre delivered the goods as I had already been there to source parts and I have an account with them. Nevertheless good service parts were delivered early and fitted same day....
...R G Cole Plumbing and Heating
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended....
...Tim Mitchell
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig...
...Dr Iain McQueen
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excellent service thank you...
...Karine Cheong LY
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service...
...Mark Tanner
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub....
...Frank Chadwick
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