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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
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...Elaine Roseveare
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...
...Stephen Gomersall
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...
...Stanley William Tyacke
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Excellent price and fast delivery, thank you!!!...
...Ian Parfett
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White...
...Daniel Thomas White
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The solar S1 arrived as advised thanks....
...P.R. Engineering
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service....
...Andrew Haigh
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I got the package, all right...
...Lajos Sándor - Heating Company Kft
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou...
...Paul Sercombe
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