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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.... ...Michael Sandison
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Received excellent service and communication in up-dates on delivery details. Product was as expected.... ...Mrs Margaret Hodge
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place... ...Andre Botherway
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Fast and safe delivery. Competitive price and friendly staff. ... ...Georgios Papidas
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Great customer service and amazing delivery speed. Very impressed. ... ...Juan Jose Carlier - Inter-American development Bank
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!... ...Shaun Moore
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay.... ...Ray Le Goubin
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time.... ...Julian Willis
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