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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
... ...Tom Carradus
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high.... ...Clive Townley
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.... ...David Townend
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR... ...IQBAL ASGHAR
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Delighted with the service. Thank you ... ...Shirley Kirk
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Needed two deliveries to complete the order, but other than that this was a good service. ... ...Martin Smith
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Everything received as requested. Many thanks... ...Ian Castledine
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010... ...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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more reviews... |
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