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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you....
...Victor Wattley
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey...
...Michael Caffrey
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Emailed to confirm delivery and came on time - great....
...Mark Brazendale
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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All good, Little slow in arriving, but the pandemic is slowing most things down! ...
...Ruaridh Macleod - Boiler Services Forfar
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...
...RAE HALDENBY
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Very good communication. Delivery worked a treat. Excellent service....
...Sharon Harton
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate....
...Terence Tatham
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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