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The product was good but it took a very long time to arrive. I think it was the best part of two weeks. I would have thought that this would have arrived in no more than twothree days.... ...A3 Home Electrics
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you... ...Harry Shishmanian
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Very efficient and effective operating methods, excellent!... ...Stephen Allen
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ... ...Dermot Heron
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ... ...MARK GILBERT
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010... ...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
... ...Henry P Robinson
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A... ...EDWIN ELLIOTT
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really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks!... ...Rebecca Keane
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