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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to...
...Lesley OByrne
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much....
...Richard Potts
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless....
...tony burtonshaw
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Good customer service. Good communication, would definitely use again. Thanks...
...Angela Brehaut
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks...
...Deborah Low
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it....
...James Orrey
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou ...
...Chris Hughes
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client....
...C Taylor
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