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very good service...
...kma services unit 6
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent service and delivery is always good....
...basingstoke hospital bnhft
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Everything arrived as promised....
...Terry Kent
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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Delivered , fast and to desired destination. No issues...
...M.I Electrical Contractors
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Great communication, items well packaged and despatched extremely promptly. Cant fault it....
...kate brown
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks...
...austin carter
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Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed...
...Steve Dunn
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Excellent communication will re order...
...Marcus Sutton - K.Sutton
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