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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Great easy to use service ππ...
...Graham Storey
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Delivered promptly and in good order ...
...Kate Millard
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU....
...Peter Mellor
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Weβre very pleased with our purchases. The service we received from yourselves was excellent....
...Jane Middleton - Mrs
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Thank you for the immediate response. Goods received as expected....
...Nigel Williams
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easy and cheapest way to by boiler parts will use again...
...Alexander E Lawson
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Excellent service and communications...
...John Paterson
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...
...Paul Webster - Dr Tap Plumbing
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First class as ever...
...Ondemand Plumbing
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more reviews... |
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