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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time....
...Paul Regan
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thank you for your prompt and efficient service...
...Nick Murphy
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Excellent service and price we will defiantly be using you again ...
...TAP Mechanical LTD
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Everything went to plan. Thank you...
...Nick winter
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Very good service and a good price. I would deal with My Tub again....
...George Vince
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Excellent and helpful service. ...
...Christopher Chorley
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
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...Mrs Daphne Payne
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented....
...Mark Reid
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener ...
...Nicholas Whittle - Silver Sands Holiday Park
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul...
...Paul Cappleman
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