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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again.... ...windridge Coatings
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.... ...Grahame Arnold
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
... ...Shaun Carr
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Cannot fault your service, it was much faster than I expected, thankyou very much.... ...Brian Marshall
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony... ...A Mason
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Excellent friendly service, good communications, quality products .... and the best prices around!... ...Mike Strange
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time.... ...Paul Regan
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Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again.... ...Mrs J Morris
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