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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ... ...Neil jaques
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c... ...Mrs Christine Simmonds
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A great company to deal with. Very helpful indeed. Highly recomended.... ...John Bradshaw
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Thanks, good product & delivered quickly... ...James Thomson
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Parts delivered promptly. Exactly what I ordered. very happy with the service.... ...Michael Leonard
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Excellent service. Thank you. Very speedy delivery.... ...Val Hutchinson
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Mirror arrived on time and very securely wrapped. Good quality... ...Gillian Dunnet
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.... ...Beverly Horn
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part... ...Philip Allen
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