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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...
...John Birkett
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Excellent service and communications...
...John Paterson
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub...
...Xiaobao CHEN
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Great price and delivered when promised
Can’t be better than that ...
...Bob
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Very pleased with your helpful service and the delivered products ...
...Geoff Williamson
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A 1st class service. Very competitive prices, goods in stock, excellent delivery and an easy to use website. Highly recommended.
Regards...
...Peter Dodsworth
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order arrived ok thank you all good ...
...Dave Millen - Pandora Estates
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Yes thank you received in one piece. ...
...Mrs C Gilboy - 1-2 Call Drainage
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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I item was competitively priced & arrived when expected. - perfect. ......
...Mark Haley
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more reviews... |
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