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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Thanks for that - excellent service from your lot - Ill be back !...
...Graham D
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Very pleased with the proffessional service we received for our order. We were informed regualary as to the situation of the delivery and the 3 items were all received on the same date as advised. Would all ways use My Tub in the furture.
Frank Dove...
...Frank Dove
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support....
... A Greene
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One of the best companies you can deal with
always quick to accommodate you
And the order is outside your door before you got time to order ...
...Mr Ike Phiakkou
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks....
...GaryJones
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excellent, prompt service will definitely use this company again...
...Aphro McCullough
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
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...Lesley
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back....
...Comfort Heating Services
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