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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service....
...Robert Hodgson
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very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...
...les green
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered....
...Rosemarie Bradshaw
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks....
...A.C.A.S. Engineering
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Just what I was looking for and a quick delivery....
...Norman Scott
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Ordered easily and delivered as advertised. All good ...
...Paul Lincoln - OPS London Ltd
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...
...Colin Haeusler
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed....
...Timothy Hayton
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