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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!...
...Chloe Whiskin
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Good straightforward efficient service...
...Arwel Jones
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service...
...Mrs A Limb
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Goods arrived safely 1 day earlier than originally advised.
Thank you
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...robert williamson
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)...
...mrs janette kirkpatrick - calmac developments ltd
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards...
...Sue Wardell
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excellent service, thanks for the prompt delivery...
...john kennard
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,...
...lindsey brown
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future....
...Vivek Joshi - Suprimo Products
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