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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin...
...Patrick Joslin
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Product arrived on day stated in order update e-mail. Thanks....
...Graham Russell
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Good products and prices with very polite and helpful staff.
Thanks,
George Simpson...
...George W Simpson
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation...
...Brian Power
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Very pleaed with both product and service. Will use again.
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...AMBER HEATING SERVICES
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Great service, respose time to email,price and delivery excellent....
...PAUL ASHURST
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Effective and efficient service from start to finish regarding the product required. ...
...Peter Hampton - Hampton construction
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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Excellent service and price...
...Paul Toney
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more reviews... |
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