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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ...
...Roy Pittman
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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Great communication, items well packaged and despatched extremely promptly. Cant fault it....
...kate brown
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Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
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...James Adams
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round....
...Ray Riley
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Fantastic service. Thanks so much....
...Ms Sophia Ioannou
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...
...J SHEPHERD
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...
...Roland Hill
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Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks ...
...Andy Colgan
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil...
...Neil Stephens
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