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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Thank you, all speedily and efficiently carried out and as hoped for. Thank you! Well done...
...judith gillett
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excellent service, very clear information updated via email for delivery time. Arrived early A.M. which suited me very well.
product ordered came well packaged and was correct. I found the website easy to use on the PC and had no problems locating my order. cheers keep up the good work...
...Robert Wooff
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards...
...Sue Wardell
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Superb service as always....
...Steve Faley - Ondemand Plumbing
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Fast delivery and excellent comunication thankyou....
...richard johnstone
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Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...
...Victoria Yeomans
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You....
...Walrus Fabrications
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Excellent service at good price - thank you....
...M.B.Services
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