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Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again.... ...Claire Walton
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Product item we were looking for at a price 2nd to non found else where, updates and service both great.... ...Carillion LGS Dave Evans
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Goods received as ordered delivery is a bit slow.... ...Steve Davis
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Delivered as promised - goods exactly as advertised - unbeatable price... ...Mr R Nisbet
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
... ...Kenneth Ambler
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Great product with the strengthener, witch made the cut down panel give a pleasing result... ...martin woodland building maintenance
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Very good service the
order was just right... ...steve vardon
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A really efficient service locating a hard to find component. Good communications and fast delivery.... ...Allen Hardman
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
... ...Patricia Drake
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