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A prompt and efficient service, delivery on time. A good experience, can definitely recommend....
...Alan Richmond
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future....
...Geoff Yeates
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Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ...
...Anthony Stark
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however....
...Judith Whitham
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In time. In budget. Many thanks....
...Sergey Danilov
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers....
...Mitchell Jones
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again....
...Anthony Lelli - Swalcliffe park school
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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