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Replacement kit is fine. Damaged kit returned to courier. Thanks.... ...Mike Ware
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Great Service, just the right item, came on time. I will use Mytub again... ...Geoffrey Taylor
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.... ...Michael Reavy
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Excellent service. Received exactly the item I required. Would highly recommend myTub together with its friendly attitude throughout the transaction of supply & delivery. Ron Munden Hereford.... ...Ronald W Munden
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
... ...matthew larsen
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Very helpful and kept me informed of when delivery would take place.... ...Virginia mansouri
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ... ...Stephen Gomersall
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS... ...Mark Gough
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.... ...g hawes
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more reviews... |
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