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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!...
...Morag Dobbin
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Great price and very good service, arrived exactly when advised.
Will use this site and service again....
...Philip Creighton
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All as planned, great service!!...
...Martin Shepherd - Shepherd Contracting
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks....
...James Longwell
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Quality goods exactly as described and prompt efficient service....
...J J PENNINGTON
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm....
...Farah Khan
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again....
...Stephen Hanmer
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Goods arrived safely 1 day earlier than originally advised.
Thank you
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...robert williamson
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We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.
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...Catalent Australia
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