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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
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...gerry duffey
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!...
...Paul Williams
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ...
...Michael Hargraves
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Great service - delivered as promised...
...Anthony Hogg
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Very quick delivery product as described ...
...Joanne Barak
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Usual accurate updates and speedy delivery. Cant realy ask for more....
...Colin Turnage
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.....
...Steve Wiskin Plumbing
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