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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!...
...Mr. Bali Jhalli
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Very prompt service, and correct part received. Many Thanks
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...Martin Hutchings
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Excellent service, regular updates given on delivery. Email contact easy and very efficient....
...Michelle Phillips
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you...
...M.Kinnear - A.Kinnear
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Item arrived promptly and as ordered....
...A C Fergusson
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Excellent service will recomend thanks ...
...Joao Lopes
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Great service, communication was superb from Ordering to Delivery. ...
...Anna Morge
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website....
...Frank Alden - ArcusFM
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Good service and communication - would recommend....
...Gordon Dougan
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more reviews... |
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