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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Hi - confirmation that our order arrived safely. Thanks...
...Steven Blower
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks...
...Lindsey Dougall
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient....
...Linda Howels
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value...
...Steven
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service....
...Keith Mullen
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Simple ordering, good service, quick delivery, right parts, will use in the future....
...Jerzy Bryzek Versato Ltd
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I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
Regards
Andrew Sanaghan...
...Andrew sanaghan
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Best price i found item arrived quickly well packaged. Great thanks...
...mike
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