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Quick despatch, easy website to use, good comms and great value ...
...Amanda Butcher
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again....
...Angie Stuart - James Laing
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David...
...Biznet
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it`s all OK....
...Robert Pachler
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!...
...Power Plant
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Thank you - a very efficient service and excellent telephone support staff. ...
...Margaret Miller
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Super company to deal with...
...ASQUITH BUTLER LTD
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again...
...Simon Shields
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more reviews... |
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