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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ... ...Mr Brian Green
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A hard to find product was available off the shelf. No hassle, excellent service.... ...Philip Kolbe
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
... ...Dr Michael Devine
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.... ...Paul Hodgins
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Excellent customer service all round and prompt delivery!... ...A Gill
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.... ...Craig Young - Livingston Centre Ltd co Savills
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part... ...Philip Allen
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Everything was fine... ...Mr Timothy Wettone
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efficient and precice...thankyou... ...david froud
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more reviews... |
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